Relative

To all the staff, Thank you so much for the care you gave our mum.

Relative

On behalf of the family I would like to put on record our appreciation and gratitude for the love and care that R received during her time at Hooklands. The care was first class. S and had team are a huge credit and made a difficult time more bearable.

Relative

We are both so grateful for the love care and affection you all showed towards dad during the 16 months that he was with you. He was always clean and well dressed and despite his sometimes grumpy exterior he was always the proper gentleman. You’re all so caring and passionate about your residents and we are so grateful that you were able to look after him.

Daughter

Thank you so very much the looking after my mum so caringly over the last four months. It’s been a difficult time but knowing mum has been so well looked after has been very reassuring. You’ve always been so welcoming and I want to make a big shout out to ‘C’ for all the cups of tea and the smiles on our visits. Thank you for everything and keep up the great work.

Relative

Thank you all so much for the care you gave ‘S’ during her stay. You have all been wonderful making a difficult time a lot easier.

Daughter

Thank you so much for all the love and support you have given mum and all of us.

Relative

Thank you so much for looking after Joyce, you guys did an amazing job. She has come home a happy lady and back like her old self. Wonderful.

Regulation and Inspection


 


The CQC (Care Quality Commission) are The Independent Regulator of all Health & Social Care Services in England. It is their job to make sure that the Care we provide meets The Government Standards Of Quality & Safety.


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